Privacy Policy

Information Collection and Use

Friction Networks Pty Ltd trading as PC Market is the sole owner of information collected on this site (PCMarket.com.au). We do not sell, or give out this information to any outside parties, other than as outlined in this privacy policy published here on this page. When using this website we collect information from customers to process orders and better serve you with information, such as order confirmations and order status updates. Information collected includes your name, company name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to register a username and password of your choice for you to access your account information in the future. To safeguard your user name and password confidentiality, do not share this information with any unauthorised persons. If you nominate to join our #PCMFAM mailing list for special promotions, your contact information will be used for the delivery of these items. We allow third-party companies (Google) to collect non-personally identifiable information when customers visit our site. Google uses a cookie or web beacon to collect this information in order to provide advertisements likely to be of interest to you.

Website Security

We take precautions to protect our customers' information. When you submit sensitive information via the website, your information is protected. When our website asks you to enter sensitive information (such as your address or credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL with Extended Validation. We use the most advanced form of SSL software available: 256-bit encryption by Geotrust. Please visit the Geotrust website for more information.

User Account Registration

In order to process your orders placed on this website, you must register as a user. During registration, you will be required to provide your contact information, which includes your username, ande-mail address. This information is used to provide you with important website services such as automated order status updates via e-mail.

Order Payment

The information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, bpay, or bank transfer information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the eway and our bank for authorization and approval. This process is protected by our own encrypted security system as well as that of eWAY's payment systems We do not store any payment information such as credit card details on our server. When you provide payment information on our website it is transmitted securely to eway for processing and is never revealed or stored by us. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy. Please visit the eWAY website for more information

If you would prefer to not have to provide financial information on our website we offer PayPal as a payment option. Payment information collected by PayPal is transmitted to us as per their own policy. Please visit the PayPal website for more information. 

Our use of Cookies

We customise certain website content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to make a purchase. Our shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, we will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience.

Web Statistics and Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties. #PCMFAM Offers Our special offers are sent only to customers who elect to join our #PCMFAM mailing list and send them such information. To respect the privacy of our customers, we offer the option to not receive these types of communications. At the time of your order, you may opt- in or opt-out to receive special offers and news by ticking the appropriate tick box. All special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or news.

Sharing of Your Information

We employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, postal and e-mail delivery, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for purposes other than what they have been contracted for. We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links to other sites

This website contains links to other manufacturer sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Your Personal Information

Customers may change or review their stored account information such as street address or e-mail address through our website by accessing the user account section. You will need your username and password in order to access your account. If you forget both your username and password, please contact us via the contact page for assitance. Lost passwords may be recovered through the website.

Privacy Policy Changes

When we make changes to our Privacy Policy, we will post those changes to this privacy policy page so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make major changes to this policy, we will notify you here.